Every organisation needs an employee.  At least one. They serve as the heart of every organisation. The brains for operations, the heart for the culture, the lungs for the growth, the muscles for the output.  If the organisation is a body, employees are the major organs. 

As with anything in the business world, things evolve and change. The evolution that we are seeing today continues to shift organisational priorities more and more toward focusing on people and bringing humanity and experiences into our organisations. 

Employee engagement and Employee experience are two HR buzzwords that are inextricably intertwined. There is some misunderstanding about the terminology for some people. Yet both are important, there is a distinction between the two though.  

So, what exactly is the difference between employee engagement and employee experience?

Employee experience refers to a worker’s perceptions of his or her journey through all aspects at a specific company, beginning with job application upto ending with either termination, retirement or resignation. The physical workspace, culture, as well as innovative technologies of the company are all key components of the employee experience, which is often abbreviated as EX. 

Employee engagement on the other hand focuses on the job and performance, but employee experience still considers the individual as a person. Employee experience is influenced by employee engagement. One would be more likely to be engaged if they are enjoying the job. This is regardless of the atmosphere, technologies, or physical space – because of the experiences they encounter in the workplace. 

Employee engagement has an impact on nearly every vital aspect of your business, including profitability, income, customer satisfaction, employee retention, and much more. According to a study, 92 percent of business executives believe that engaged employees perform better, which can affect the organisation’s status too, like increasing the success of the team’s performance and bringing positive outcomes to the organisation. Employees today are looking for more than just a job, they want to be completely committed and enthusiastic about the organisation they work for.