Spamming is bad. Sending 2 or 3 emails in a row without waiting for replies, is bad. There are so many errors that you can make with emails that you should think before you write.  Remember, a phone call is often not recorded and can be quickly forgotten, but an email is written and could stay in the in-box for years.

Have you ever received a company wide email and replied to it? A reply-all chain may do serious damage to communication and to your reputation. CEO’s often send Company emails out, but they rarely require a response. 

Then there are emails from your colleagues, team managers or business contacts that have a sour tone.  You have probably received at least one sour email from your co-workers or clients. Basically, we’ve all encountered examples of bad email etiquette.

Email is a very old technology by modern standards. Some of us might remember the inter-departmental push cart that sent letters around departments. Before emails came out, we used to write letters to each other, or even get up, walk around, and go and see people. Now we type, or send a text or an email. Emails have stayed mostly unchanged throughout the years. Even today, many of the terms associated with email originate from the era when communication was done by hand. The CC: and BCC: fields are probably familiar to you if you’ve ever drafted an email. Have you ever wondered what the CC and BCC fields on an email are supposed to mean? The concepts “cc” and “bcc” are defined here, along with some common misconceptions and better replacements. You and your coworkers can free up more time for productive work by changing the way you and your coworkers send business emails.

The CC and BCC fields in an email stand for Carbon Copy and Blind Carbon Copy, respectively. In order to make the Cc list visible to all recipients and begin a conversation with them, utilise Cc. Using Bcc is also a good option if you want to add recipients to an email but keep the recipients on the list hidden from the rest of the recipients.

Use CC if you do not need to hide particular email addresses. If responses are to be shared with others in the group, it is also useful for those receiving the information. BCC-ing some people in an email reply is a good idea if you’d want to keep their email addresses confidential or don’t want to display a long list of recipients.

Keeping an email chain is also good for projects.  A discussion is often better, but in today’s world, discussions might not always be possible.  Having a productive email chain can help meetings, projects and work collaboration.